11th JOMCAL and 7th State Conference on Quality in Public Services

The JOMCAL, acronym of Jornadas de Modernización y Calidad en la Administración Local, is a biannual event organised by the City Council of Malaga and the FEMP and held in the city of Malaga. The topics covered include aspects related to Quality, Modernisation and Innovation in Local Public Management, Citizen Services, Change Management, Municipal Strategic Planning, Digital Transformation and New Technologies, always within the scope of Local Administration.

The State Conference on Quality in Public Services, promoted every two years by the Inter-administrative Network for Quality in Public Services, are a means to promote and externalise the activity of the Network, disseminate quality and evaluation in the public sector from a logic of consensus, as well as to present good practices and innovative approaches to management. They are a forum for contacts and discussion for the definition of future strategy, to convey proposals to those responsible for Public Administrations and to project to civil society the commitment of the Administrations to the improvement of public services.